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UT Camera - white page and sp builder update
- G
- gianpaolo64 New Member
- Topic Author 4 days 9 hours ago #1
Hello,
first the most important issue:
I discovered today that all joomla articles on my web sites display a white page (empty page). Pages made with SP Page builder are OK.
Here is an example:
www.bottin.com/niklauncher
on another web site I renamed /templates/ut_camera/html/com_content and this fixed the issue, pages are displayed even if something like the blog is not rendered correctly but at least the content is restored.
I am wondering why this issue started today, I didn't update the web site during last days, maybe it was hidden due to caching. Anyway I need to fix it as soon as possible.
The second Issue is sp page builder update, I noticed it has security issues but I didn't find the update in my downloads.
Thanks
first the most important issue:
I discovered today that all joomla articles on my web sites display a white page (empty page). Pages made with SP Page builder are OK.
Here is an example:
www.bottin.com/niklauncher
on another web site I renamed /templates/ut_camera/html/com_content and this fixed the issue, pages are displayed even if something like the blog is not rendered correctly but at least the content is restored.
I am wondering why this issue started today, I didn't update the web site during last days, maybe it was hidden due to caching. Anyway I need to fix it as soon as possible.
The second Issue is sp page builder update, I noticed it has security issues but I didn't find the update in my downloads.
Thanks
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- L
- leoalv Moderator
- 4 days 8 hours ago #2
Hi.
yes, SP Page Builder with the security patch is available to everyone. Go to your downloads panel; you should see a new tab called SP Page Builder in addition to the Camera tab. Download and install it immediately.
Regarding the article from the link you shared, it's actually empty; it doesn't contain any content, just the component container.
Please check if there's another superuser among your users. If so, your site has been compromised. Try reinstall Camera Template.
Regards
yes, SP Page Builder with the security patch is available to everyone. Go to your downloads panel; you should see a new tab called SP Page Builder in addition to the Camera tab. Download and install it immediately.
Regarding the article from the link you shared, it's actually empty; it doesn't contain any content, just the component container.
Please check if there's another superuser among your users. If so, your site has been compromised. Try reinstall Camera Template.
Regards
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- G
- gianpaolo64 New Member
- Topic Author 4 days 8 hours ago #3
Thanks for your quick reply.
I found sp page builder download and updated it. There are no additional super users.
I reinstalled UT_Camera_Template_v3.0.0.zip but pages are still empty. I set error reporting to maximum but I don't see any php error. I don't understand what happens with the overrides.
edit:
There is something with Helix Ultimate.
I downloaded and installed helixultimate_template_v2.2.6.zip and that solved the problem. Then I installed the plg_system_helixultimate_v2.2.6.zip plugin and the blank page problem returned, so I reinstalled the Helix template and now it works. I didn't remove the plugin, I just installed the template after the plugin.
are you aware of any issue with the Helix plugin ?
I found sp page builder download and updated it. There are no additional super users.
I reinstalled UT_Camera_Template_v3.0.0.zip but pages are still empty. I set error reporting to maximum but I don't see any php error. I don't understand what happens with the overrides.
edit:
There is something with Helix Ultimate.
I downloaded and installed helixultimate_template_v2.2.6.zip and that solved the problem. Then I installed the plg_system_helixultimate_v2.2.6.zip plugin and the blank page problem returned, so I reinstalled the Helix template and now it works. I didn't remove the plugin, I just installed the template after the plugin.
are you aware of any issue with the Helix plugin ?
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- L
- leoalv Moderator
- 3 days 15 hours ago #4
However, Imunify360 flagged the file html/com_content/article/default.php as malware, which is a false positive. If your hosting provider uses Imunify360, it might be blocking the content rendering.
Regards
Regards
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- G
- gianpaolo64 New Member
- Topic Author 3 days 9 hours ago #5
You are right, sunday night Imunify360 detected helix override as malware and removed it. I can't disable imunify360 cleaning, it' controlled by web hosting company. I hope they will fix their software soon.
the topic is also discussed here:
www.joomshaper.com/forum/question/45505
the topic is also discussed here:
www.joomshaper.com/forum/question/45505
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- L
- leoalv Moderator
- 3 days 1 hour ago #6
In this case, Imunify360 needs to remove that from the blacklist because it's a false positive; it's a legitimate instance of base64_encode(). For now, what I can think of is that if your content doesn't have read access control and everything is publicly available, then remove the code that restricts unauthorized access. This would work as long as Imunify360 analyzes the code and the filename isn't flagged.
Regards
Regards
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