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- UT Camera - white page and sp builder update
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UT Camera - white page and sp builder update
- G
- gianpaolo64 New Member
- Topic Author 3 hours 22 minutes ago #1
Hello,
first the most important issue:
I discovered today that all joomla articles on my web sites display a white page (empty page). Pages made with SP Page builder are OK.
Here is an example:
www.bottin.com/niklauncher
on another web site I renamed /templates/ut_camera/html/com_content and this fixed the issue, pages are displayed even if something like the blog is not rendered correctly but at least the content is restored.
I am wondering why this issue started today, I didn't update the web site during last days, maybe it was hidden due to caching. Anyway I need to fix it as soon as possible.
The second Issue is sp page builder update, I noticed it has security issues but I didn't find the update in my downloads.
Thanks
first the most important issue:
I discovered today that all joomla articles on my web sites display a white page (empty page). Pages made with SP Page builder are OK.
Here is an example:
www.bottin.com/niklauncher
on another web site I renamed /templates/ut_camera/html/com_content and this fixed the issue, pages are displayed even if something like the blog is not rendered correctly but at least the content is restored.
I am wondering why this issue started today, I didn't update the web site during last days, maybe it was hidden due to caching. Anyway I need to fix it as soon as possible.
The second Issue is sp page builder update, I noticed it has security issues but I didn't find the update in my downloads.
Thanks
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- L
- leoalv Moderator
- 3 hours 6 minutes ago #2
Hi.
yes, SP Page Builder with the security patch is available to everyone. Go to your downloads panel; you should see a new tab called SP Page Builder in addition to the Camera tab. Download and install it immediately.
Regarding the article from the link you shared, it's actually empty; it doesn't contain any content, just the component container.
Please check if there's another superuser among your users. If so, your site has been compromised. Try reinstall Camera Template.
Regards
yes, SP Page Builder with the security patch is available to everyone. Go to your downloads panel; you should see a new tab called SP Page Builder in addition to the Camera tab. Download and install it immediately.
Regarding the article from the link you shared, it's actually empty; it doesn't contain any content, just the component container.
Please check if there's another superuser among your users. If so, your site has been compromised. Try reinstall Camera Template.
Regards
Please Log in or Create an account to join the conversation.
- G
- gianpaolo64 New Member
- Topic Author 2 hours 37 minutes ago #3
Thanks for your quick reply.
I found sp page builder download and updated it. There are no additional super users.
I reinstalled UT_Camera_Template_v3.0.0.zip but pages are still empty. I set error reporting to maximum but I don't see any php error. I don't understand what happens with the overrides.
edit:
There is something with Helix Ultimate.
I downloaded and installed helixultimate_template_v2.2.6.zip and that solved the problem. Then I installed the plg_system_helixultimate_v2.2.6.zip plugin and the blank page problem returned, so I reinstalled the Helix template and now it works. I didn't remove the plugin, I just installed the template after the plugin.
are you aware of any issue with the Helix plugin ?
I found sp page builder download and updated it. There are no additional super users.
I reinstalled UT_Camera_Template_v3.0.0.zip but pages are still empty. I set error reporting to maximum but I don't see any php error. I don't understand what happens with the overrides.
edit:
There is something with Helix Ultimate.
I downloaded and installed helixultimate_template_v2.2.6.zip and that solved the problem. Then I installed the plg_system_helixultimate_v2.2.6.zip plugin and the blank page problem returned, so I reinstalled the Helix template and now it works. I didn't remove the plugin, I just installed the template after the plugin.
are you aware of any issue with the Helix plugin ?
Please Log in or Create an account to join the conversation.
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