Important - Hands Up!

- Please ask using the account with which you made the purchase or download of our products and in its respective category.
- If you bought our products in another market, ask your questions in that market, not here.

* ADD PRODUCT NAME IN START OF SUBJET

Predefined Header Enabled but No Selection Options After Joomla update

etagure New Member
Topic Author 1 month 2 days ago #1

Hi,I am facing a critical issue after updating Joomla to 5.2.4. The Predefined Header option is enabled in the settings, but after the update, the header selection options are missing.

Before the update, I could see and select different predefined header styles (as shown in the first screenshot).
After the update, the selection options are completely gone (see the second screenshot).
My website now has no header at all, making it unusable.
I tested this on both a live site and a local installation, and the issue occurs in both cases.
I have tried clearing the cache and reapplying the settings, but nothing resolves the issue.

Please let me know how to fix this or if this is a known bug in Joomla 5.2.4.Looking forward to your urgent response.Best regards, Petar
2025-02-19 02_13_40-Helix Ultimate Framework.jpg
2025-02-19 02_16_31-Helix Ultimate Framework.jpg

Please Log in or Create an account to join the conversation.

etagure New Member
Topic Author 1 month 2 days ago #2

The issue affects all Helix Ultimate templates after the Joomla 5.2.4 update.
A temporary solution can be found in this forum post:
www.joomshaper.com/forum/question/37877

Please Log in or Create an account to join the conversation.

leoalv Moderator
1 month 1 day ago #3

Yes, we are aware of this, we have also given our opinions in the Joomshaper thread, reporting that a general error of the checkbox field. It is not a template problem, but apparently a bug or a change in Joomla.
Important: if you have already updated to Joomla 5.2.4 do not edit the template style, because these errors occur because the checkbox type fields do not save the configuration in the database, that is why the conditions of the PHP files do not find an answer to your questions and that is why it stops showing all those parts of the websites.
Regards

Please Log in or Create an account to join the conversation.

jambo90210 New Member
4 days 15 hours ago #4

Has this been fixed in 5.2.5 ? Or is it still a problem?

Please Log in or Create an account to join the conversation.

leoalv Moderator
4 days 7 hours ago #5

This bug is fixed in Helix Ultimate 2.1.2 you need update to these version
Regards

Please Log in or Create an account to join the conversation.

Forum

Important - Hands Up!

Predefined Header Enabled but No Selection Options After Joomla update