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Barbon - Smartsupp Chatbox don´t work

spike Premium Member
Topic Author 1 year 11 months ago #1

I´ve migrate following code in Code-Section Before /head (this is how it is specified by smartsupp)

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But the chatbox will not be shown. It always worked on my previous page on Joomla 3.9. What am I doing wrong?

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spike Premium Member
Topic Author 1 year 11 months ago #2

Solved. It was a wrong <iframe> setting in custom.css. My own mistake.

But can you say me, how can i change the Popup, to display complete formular without scroll? Please click at "Benachrichtigen sie mich, wenn das Produkt wieder verfügbar ist" at the this link:

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I can´t solved it

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leoalv Moderator
1 year 11 months ago #3

Again this is a problem of the IFRAME that you are adding, if you are adding it manually in the iframe you must add the attributes with="100%" height="THE_HEIGHT_IN_PX EX: 280px".

If the iframes are generated by your ecommerce extension then add this CSS to your custom.css

Code:

#jsh_modal iframe{width:100%; min-height:280px;}

Regards

The following user(s) said Thank You: spike

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Barbon - Smartsupp Chatbox don´t work