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UT Joomstagram "Invalid OAuth access token - Cannot parse access token", "code":

gensericf New Member
Topic Author 1 hour 46 minutes ago #1

Hello,I am using UT Joomstagram 3.7.0 on Joomla 4.4.13.Instagram account: @7thheavencakesmtlThe Instagram Business account is correctly connected to Facebook.The token is valid according to Meta Access Token Debugger:

is_valid = true
instagram_basic permission present

The following Graph API calls work correctly:GET /meGET /17841402052861077/mediaHowever, UT Joomstagram generates the following error in token.json and feed.json:{ "error": { "message": "Invalid OAuth access token - Cannot parse access token", "code": 190 } }I reviewed helper.php and noticed the module still uses:https://graph.instagram.com/me/mediaandhttps://graph.instagram.com/refreshaccesstokenThe same token works through graph.facebook.com but is rejected by graph.instagram.com.Can you confirm which exact type of access token is now required for UT Joomstagram 3.7.0?Thank you.

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leoalv Moderator
59 minutes ago #2

Hello.
The API we use is the Instagram Basic Display API, not the Instagram Graph API. To obtain the token, you must follow the steps in the Joomstagram documentation. If you are using the "Instagram Graph API," it will not work—even if your token is valid—because, as you already mentioned, they operate from different hosts. The "Instagram Basic Display API" operates on graph.instagram.com.
Regards.

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