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  • AgapeLife1@yahoo.com New Member
  • Topic Author 2 days 17 hours ago #1
I cannot get it to work. It installed nicely in joomla 5, and set the configuration fine, it just doesn't work???
Please advise.
Yourbattle.net

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  • leoalv Moderator
  • 2 days 17 hours ago #2
Hi.
This module doesn't require any additional configuration, just the layout. And it should work without problems because it sends the email using mail().

Why do you say it's not working? Have you received any messages? Have you checked your SPAM folders?

What we have seen is that when we tried to send a test email, it didn't work because the browser blocked it, saying the URL wasn't secure. So we've verified that the problem only occurs on your site, not the demo, so it's not a module issue.

Regards

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  • AgapeLife1@yahoo.com New Member
  • Topic Author 2 days 17 hours ago #3
Maybe i don't understand configuration. I tried configuring 3 different ways and could not send an email from website YourBattle.net ???

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  • leoalv Moderator
  • 2 days 17 hours ago #4
You can simply install, publish, and test without changing any settings. I also recommend running a test email from Joomla's Global Configuration. If you can't send emails from there, it's obvious the module won't be sent. Also, check your security settings, because the contact page is marked as insecure. You must activate SSL on your hosting and also in Joomla's Global Configuration.

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  • AgapeLife1@yahoo.com New Member
  • Topic Author 2 days 16 hours ago #5
This message contains confidential information

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  • AgapeLife1@yahoo.com New Member
  • Topic Author 2 days 16 hours ago #6
I did a test email from Global configuration and it came through

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  • leoalv Moderator
  • 2 days 16 hours ago #7
The email addresses in the module configuration are not real, they must be real and exist on your hosting.

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  • AgapeLife1@yahoo.com New Member
  • Topic Author 2 days 16 hours ago #8
I am not sure how to configure as that is not clear in documentation???

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  • AgapeLife1@yahoo.com New Member
  • Topic Author 2 days 16 hours ago #9
I did that see above

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  • leoalv Moderator
  • 2 days 16 hours ago #10
It's quite clear in the first image. The sender's address and the recipient's email address. This means you need two email addresses created on your hosting. You can then configure these addresses in the module's configuration.

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  • AgapeLife1@yahoo.com New Member
  • Topic Author 2 days 16 hours ago #11
So the sender's email is the person filling out the form and the recipient's email is the website's email?

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  • leoalv Moderator
  • 2 days 14 hours ago #12
No, you need to create two email addresses on your hosting: one for receiving emails, and the other for sending emails left by visitors. In common examples, we can see it like this:
info@YourBattle.net is the recipient, sender@YourBattle.net is the sender for sending emails that anyone can write to you. It's designed so that when you reply to emails from info@YourBattle.net, you reply to the email address the visitor enters, not sender@YourBattle.net. This is only used to send your visitors' emails to info@YourBattle.net.

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